Croach service technician, Patrick Dewitt, introduced himself and asked me if there were any concerns I had following my initial home treatment before commencing the next treatment phase. I appreciated him explaining what he was going to do and reinforcing the company's policy as related to client satisfaction.
February 2024
Harry was very knowledgeable and did a good job of explaining what would be done and followed-up after the job to reinforce his original explanation - he also informed us that our dog shouldn't be exposed for a few hours - that was much appreciated
February 2024
Patrick was very professional, pleasant and thorough. I would rate him 5 of 5. My primary complaint about this company is that they don’t notify me of an estimated time of arrival. We always want the inside sprayed as well and need to know when they’re coming because we don’t stay home all day.
Croach service technician, Patrick Dewitt, introduced himself and asked me if there were any concerns I had following my initial home treatment before commencing the next treatment phase. I appreciated him explaining what he was going to do and reinforcing the company's policy as related to client satisfaction.
Harry was very knowledgeable and did a good job of explaining what would be done and followed-up after the job to reinforce his original explanation - he also informed us that our dog shouldn't be exposed for a few hours - that was much appreciated
Patrick was very professional, pleasant and thorough. I would rate him 5 of 5. My primary complaint about this company is that they don’t notify me of an estimated time of arrival. We always want the inside sprayed as well and need to know when they’re coming because we don’t stay home all day.