I had the opportunity of having Claudia as a stylist it was magnificent and she is well versed in customer recovery. My initial experience was a nightmare due to some miscommunication with policy and procedures a new stylist was a bit unfamiliar with these policies and Gave misleading information. However the salon reached out to me and offered a refund or services under the initial contract ($39.00-50$ deposit)....I went in and they greeted me and apologized and made it right. My lashes looked amazing thanks to Claudia!...the experience is very relaxing and I fell asleep during the process...I look forward to my next visit and hopefully this is the beginning of... read full review
March 2024
Totally recommend! I came here almost 3 weeks ago and my lashes still look great! The assistant at the front desk, Quinn, is awesome. She got me in same day so I could have my lashes done for my birthday and her customer service is amazing! She is very sweet and super helpful with my questions about the membership. Alexis is amazing and sweet as well! She helped me look at their retail items and answered any question I had. I will definitely be back here!
March 2024
I absolutely LOVE coming here! Skylar in particular is amazing to work with. she is kind, attentive, and does a beautiful job every single time. the customer service never lacks and I feel so confident walking out the door. I HIGHLY recommend her and this studio! <3
I had the opportunity of having Claudia as a stylist it was magnificent and she is well versed in customer recovery. My initial experience was a nightmare due to some miscommunication with policy and procedures a new stylist was a bit unfamiliar with these policies and Gave misleading information. However the salon reached out to me and offered a refund or services under the initial contract ($39.00-50$ deposit)....I went in and they greeted me and apologized and made it right. My lashes looked amazing thanks to Claudia!...the experience is very relaxing and I fell asleep during the process...I look forward to my next visit and hopefully this is the beginning of... read full review
Totally recommend! I came here almost 3 weeks ago and my lashes still look great! The assistant at the front desk, Quinn, is awesome. She got me in same day so I could have my lashes done for my birthday and her customer service is amazing! She is very sweet and super helpful with my questions about the membership. Alexis is amazing and sweet as well! She helped me look at their retail items and answered any question I had. I will definitely be back here!
I absolutely LOVE coming here! Skylar in particular is amazing to work with. she is kind, attentive, and does a beautiful job every single time. the customer service never lacks and I feel so confident walking out the door. I HIGHLY recommend her and this studio! <3