Flooring Services LLC

Flooring Services LLC (FSL) is a flooring company serving the Southeast, specializing in a wide range of flooring options, including carpeting and tile. The company prides itself on its exceptional product selection, which features environmentally conscious choices, and a strong commitment to customer service, known as the ‘FSL Difference.’ Many customers have praised FSL for its professionalism and efficiency. One multifamily property manager highlighted the exceptional service provided by Lucas and his team during a flooring upgrade. They appreciated the team's attention to detail, flexibility in scheduling, and open communication throughout the project. The quality of workmanship led to enhanced aesthetics and durability of the units, resulting in positive tenant feedback and improved resident satisfaction. However, not all experiences have been positive. Some customers reported issues with the installation process, particularly when using L R Hardwood as the installers. Problems included damage to property, lack of care during the installation, and insufficient communication regarding additional costs. While some clients found Linda's service commendable, they expressed frustration with Lucas's handling of complaints and accountability for mistakes made by the installation team. Despite the mixed feedback, Flooring Services LLC continues to be recognized for its wide variety of flooring choices and quality materials. Overall, the company is recommended for its customer-focused approach and commitment to delivering satisfactory flooring solutions, though potential clients are advised to ensure they choose their installation team carefully.