Great customer service! I can't say enough about Acute's customer service from initial contact where they fit us into their busy schedule to their recommendations for repair and install. Ms. Heather was more than accommodating and kept me up-to-date along the way. The install team arrived early and we couldn't be happier. They also accommodated my busy work schedule and performed the Quality Inspection a few days after install. Spread the word, Acute Heating & Cooling places and emphasis on customer service and quality!
Thank you!
September 2024
Our experience with Acute was great!
When our coils went out, we got quotes from 3 different companies, and Acute stood out from the others. Acute's quoting system is very upfront, plus you get descriptions with pictures of what products you will be agreeing to purchase... the other 2 companies just sent a list of items to be replaced.
Once we decided to use Acute, we worked a few different quotes to make sure we were getting exactly what we wanted. Acute's communication was great and we were very happy with the services provided.
I highly recommend Acute, and will definitely be using them for all our... read full review
August 2024
Acute H&C came through for us when the company we'd used previously was booked for 3 weeks. They got us a same day appointment, which we sorely needed because our HVAC unit was leaking all over the place & had already ruined the flooring in one room.
Our technician Dale was very knowledgeable & extremely friendly. He was a delight to work with, very professional, & had the problem fixed in next to no time (which turned out to be a clogged drain to the outside). We couldn't be more grateful for him & Acute H&C. My husband & I both highly recommend them!
Great customer service!
I can't say enough about Acute's customer service from initial contact where they fit us into their busy schedule to their recommendations for repair and install.
Ms. Heather was more than accommodating and kept me up-to-date along the way. The install team arrived early and we couldn't be happier.
They also accommodated my busy work schedule and performed the Quality Inspection a few days after install.
Spread the word, Acute Heating & Cooling places and emphasis on customer service and quality!
Thank you!
Our experience with Acute was great!
When our coils went out, we got quotes from 3 different companies, and Acute stood out from the others. Acute's quoting system is very upfront, plus you get descriptions with pictures of what products you will be agreeing to purchase... the other 2 companies just sent a list of items to be replaced.
Once we decided to use Acute, we worked a few different quotes to make sure we were getting exactly what we wanted. Acute's communication was great and we were very happy with the services provided.
I highly recommend Acute, and will definitely be using them for all our... read full review
Acute H&C came through for us when the company we'd used previously was booked for 3 weeks. They got us a same day appointment, which we sorely needed because our HVAC unit was leaking all over the place & had already ruined the flooring in one room.
Our technician Dale was very knowledgeable & extremely friendly. He was a delight to work with, very professional, & had the problem fixed in next to no time (which turned out to be a clogged drain to the outside). We couldn't be more grateful for him & Acute H&C. My husband & I both highly recommend them!