Lapels Cleaners

Lapels Cleaners is a premier environmentally friendly dry cleaning franchise known for professionalism, convenience, and quality service. The business has received recognition from Entrepreneur Magazine and the New England Franchise Association for its growth and excellence. Customers appreciate Lapels for its careful handling of delicate items, such as cashmere sweaters, and the organized management that keeps clients informed about their orders. The location and hours of operation are convenient, making it easy for customers to access services. However, some customers have noted areas for improvement. There have been instances of miscommunication regarding service menus and delays in service, leading to a wait when arriving. Additionally, feedback suggests that staff training could be enhanced to ensure all team members are knowledgeable about the services offered. While there may be occasional inconveniences, overall, customers report that Lapels delivers great results, with clothes treated with care and looking fresh. With fair pricing and a commitment to customer service, Lapels Cleaners is recommended for those in the area seeking quality dry cleaning and laundry services.