Carolina Eyecare Physicians - West Ashley III

First eye (cataract surgery) operation went without a hitch. I felt well taken care of. Second time was a vivid nightmare. It was 3 hours late. I was FULLY aware of the proceedings. Had a different anesthetist, was fully conscience and felt smothered throughout the procedure. Although the results seem fine the hand off, post op treatment, all seemed off. When I came back for post op, I was given a machine vision test and afterward was told "Your insurance isn't going to cover the cost of that test". Really?? Should have said that before they gave me a test I had to pay for, worthless to me. I have NOT been back to these people in over a year and do not... read full review

The service at the facility was fine but the bill was not. Even though I was "in-network" I got a huge bill. My co-pay was merely$35 for a specialist, so why was I billed $252 after they got paid? Billing code issues? Or do they think I will pay and not question? Even after I called to ask for a correction, I got the same bill again. They already got paid over $60 for the visit and yet did not reflect it on my bill and told me on my second call they re-submitted for more payment!This business has billing issues! It dims the nice visit. I have wasted 2 phone calls already and my time is valuable.

I go to the Carolina eye care in west Ashley. Dr Berdine Burger is very good. She takes her time with you and I've always been very happy with my prescriptions. When I had a lengthy conjunctivitis she fit me into her schedule several times and took good care of me. The front office staff are friendly.