“During a storm earlier this summer, a tree fell on my house, causing water damage in two bedrooms. My insurance agent contacted Premier Restoration and upon arrival , they were able to remove the tree that had gone through the roof, put a tarp in place, and began setting up equipment to begin the water mitigation within an hour to two hours time! Troy and his entire team, John, Scott, Terry, Koby, and Zeke were very professional and took time to explain the process. They were diligent to check the moisture levels daily. Once it was dry, Jefferson explained the process of replacing and painting the damaged walls and ceiling. He and Tristin surveyed the roof damage as well. Jefferson was very patient with all of my questions, and even a few tears, and walked me through the whole process. Once all was approved through insurance, they were on the job efficiently. I want to extend my gratitude to his team of workers: Roy and Juanquin-Int/Ext paint, Roofing/Framing-Elmer, Gutters-Oliver from AEE. Finally, the office staff, Deborah and Starr, were also very helpful as they handled the administrative tasks in sending updates/quotes to the insurance company and myself. I was glad to have had the support I received during a stressful time.“
Damage Restoration
“During a storm earlier this summer, a tree fell on my house, causing water damage in two bedrooms. My insurance agent contacted Premier Restoration and upon arrival , they were able to remove the tree that had gone through the roof, put a tarp in place, and began setting up equipment to begin the water mitigation within an hour to two hours time! Troy and his entire team, John, Scott, Terry, Koby, and Zeke were very
professional and took time to explain the process. They were diligent to check the moisture levels daily. Once it was dry, Jefferson explained the process of replacing and painting the damaged walls and ceiling. He and Tristin surveyed the roof damage as well. Jefferson was very patient with all of my questions, and even a few tears, and walked me through the whole process. Once all was approved through insurance, they were on the job efficiently. I want to extend my gratitude to his team of workers: Roy and Juanquin-Int/Ext paint, Roofing/Framing-Elmer, Gutters-Oliver from AEE. Finally, the office staff, Deborah and Starr, were also very helpful as they handled the administrative tasks in sending updates/quotes to the insurance company and myself. I was glad to have had the support I received during a stressful time.“