I've been using the wrong plumber for over 30 years. After having them install 2 right height toilets we've had nothing but trouble with one in master bathroom. Called and after a week a tech showed up unannounced with only my wife here. Never heard back. Called and was told a part was ordered. A week later I called again and was given the same run-around. After 4 weeks I visited KEITH'S HOUSE OF PLUMBING. Had a great talk and was was given a date to have it fixed or replaced. Caleb called on the date and came right out. The new toilet was broken inside and had to be replaced. He did a great inspection of drains etc, then found the problem with the toilet.... read full review
September 2024
Caleb was friendly, knowledgeable and honest! We really appreciated his insight and his willingness to listen to our concerns. He took the time to explain things and answer all of our questions. He never made us feel rushed. His customer service skills are exemplary! We’re very glad to have worked with him.
August 2024
This is probably my first review that I have made but I have to say, from the receptionist to the hands on workers, this is the most professional, knowledgeable and accommodating people I have had to deal with. They don’t try to get rich off you and bend over backwards to make sure you’re taken care of. Thank you all for the help, my family and I appreciate it.
I've been using the wrong plumber for over 30 years. After having them install 2 right height toilets we've had nothing but trouble with one in master bathroom. Called and after a week a tech showed up unannounced with only my wife here. Never heard back. Called and was told a part was ordered. A week later I called again and was given the same run-around. After 4 weeks I visited KEITH'S HOUSE OF PLUMBING. Had a great talk and was was given a date to have it fixed or replaced. Caleb called on the date and came right out. The new toilet was broken inside and had to be replaced. He did a great inspection of drains etc, then found the problem with the toilet.... read full review
Caleb was friendly, knowledgeable and honest! We really appreciated his insight and his willingness to listen to our concerns. He took the time to explain things and answer all of our questions. He never made us feel rushed. His customer service skills are exemplary! We’re very glad to have worked with him.
This is probably my first review that I have made but I have to say, from the receptionist to the hands on workers, this is the most professional, knowledgeable and accommodating people I have had to deal with. They don’t try to get rich off you and bend over backwards to make sure you’re taken care of. Thank you all for the help, my family and I appreciate it.