About Express Oil Change & Tire Engineers
Express Oil Change & Tire Engineers is a reputable automotive service provider with a focus on oil changes and premium vehicle maintenance checks. With over 300 locations in the United States, the company is known for its efficient oil change process, which provides quick and high-quality service. The business's core values, including integrity, workmanship, quality, teamwork, enthusiasm, friendliness, and continuous improvement, are reflected in its operations. One location, in particular, has received high praise for its exceptional customer service. The manager, Denzel, was highlighted for his professional and kind demeanor in addressing a customer's issue when their car was found to have no oil after an oil change. Denzel went above and beyond by driving to the customer's location to repair the car and having it towed and repaired when a permanent solution couldn't be made on-site. Repeat customers have commended the same location for their honesty and genuine care for their safety. The staff is recognized for their friendliness and knowledge, providing truthful assessments of car issues and reasonable prices. The building and services are described as top-notch, with a comfortable waiting area featuring amenities such as coffee, water, and a Roku TV. Overall, Express Oil Change & Tire Engineers is a reliable and commendable automotive service provider.
Real quick and easy experience, showed up and got immediately helped by Keith, everything went smoothly and the staff were all nice and professional. Much quicker and easier than my experience with other places like jiffy lube.
I've been going here for a few years now, and have consistently received excellent service. The tech's have always been respectful of both myself and the vehicle. A special thanks to Keith for this last visit.
Second visit with my company vehicle and have also been here about 6 times with my personal vehicles. Fast and friendly service. Taylor was the man! Only complaint I have is that they will only put your next oil change at 3k miles(per owner) despite buying Semi or Full synthetic oil, which allows more miles driven before the next change. I know why this is done, but it seems a bit misleading. I rely on my vehicle oil life indicator to tell me when the next change is. Sticker goes in the trash.