Unfortunately not a great review was really hoping for a better and friendlier customer service the 1 gentleman was friendly but the other guy thought he was the best at his job yelling and screaming I think it might be time for him to retire he is going to give himself a heart attack but there was a problem with bare metal and zip ties holding the flowers together for the prom tonight not cool I feel bad about a bad review don’t know if I will return there again
April 2024
The customer service in Buds and Blooms is terrible! Not only are they "snippy" on the telephone but the flowers they finally delivered (part of the 1-800-flowers network) were not as pictured on the floral site - wrong vase, not the correct flowers, broken stems. Never would I recommend this store!
January 2024
I ordered a $110 arrangement last week for a family member that passed away. I received an order confirmation and a delivery confirmation the following day. However, they never delivered any flowers. I only found this out after I traveled to SC for the funeral services and no flowers were to be found. I called the shop and I was promised they would be sent over right away. Only problem was it was already too late. 2 hours later a hastily arranged set of flowers was delivered to the family with sub par flowers and no card. Once they were delivered the shop was closed for the weekend. DO NOT ORDER flowers from here under any circumstances such a RIP OFF.
Unfortunately not a great review was really hoping for a better and friendlier customer service the 1 gentleman was friendly but the other guy thought he was the best at his job yelling and screaming I think it might be time for him to retire he is going to give himself a heart attack but there was a problem with bare metal and zip ties holding the flowers together for the prom tonight not cool I feel bad about a bad review don’t know if I will return there again
The customer service in Buds and Blooms is terrible! Not only are they "snippy" on the telephone but the flowers they finally delivered (part of the 1-800-flowers network) were not as pictured on the floral site - wrong vase, not the correct flowers, broken stems. Never would I recommend this store!
I ordered a $110 arrangement last week for a family member that passed away. I received an order confirmation and a delivery confirmation the following day. However, they never delivered any flowers. I only found this out after I traveled to SC for the funeral services and no flowers were to be found. I called the shop and I was promised they would be sent over right away. Only problem was it was already too late. 2 hours later a hastily arranged set of flowers was delivered to the family with sub par flowers and no card. Once they were delivered the shop was closed for the weekend. DO NOT ORDER flowers from here under any circumstances such a RIP OFF.