Chris P. came out to service my AC today and the service was top notch. He squeezed me in on a hot day and went above and beyond to ensure that we were taken care of. Great experience! Thank you
Update: Since the original fix I had multiple other issues pop up and Atlantis went above and beyond every time. The service tech, Dave, even reached out via text after the last visit to confirm that things were still working well. Great customer service.
August 2024
The team was incredible to work with. Both of our AC units were down, when we came back from vacation. One had a cracked drain line and the other had a fried contactor from a power surge. Billie fielded the call like a rock star and was able to get someone dispatched the same day! (honestly when does that ever happen these days) Chris came that afternoon like a super hero.... assessed all of the situations, then got one unit up running really fast. He then got everything else proactively set up for success, so that they could come the next morning to complete the job. Chris came out with his co-worker the next morning with the additional parts that were needed... read full review
August 2024
I called Atlantis on 8/16 during a heat wave because my central air was not working. With a 4 month old baby I was very concerned with how hot it would get in the house. Atlantis had a technician out that same day! Shawn was extremely knowledgeable and personable and explained what he was doing throughout the entire process. We felt their prices were fair and would highly recommend them for any HVAC services. Thank you so much Atlantis!
Chris P. came out to service my AC today and the service was top notch. He squeezed me in on a hot day and went above and beyond to ensure that we were taken care of. Great experience! Thank you
Update: Since the original fix I had multiple other issues pop up and Atlantis went above and beyond every time. The service tech, Dave, even reached out via text after the last visit to confirm that things were still working well. Great customer service.
The team was incredible to work with. Both of our AC units were down, when we came back from vacation. One had a cracked drain line and the other had a fried contactor from a power surge. Billie fielded the call like a rock star and was able to get someone dispatched the same day! (honestly when does that ever happen these days) Chris came that afternoon like a super hero.... assessed all of the situations, then got one unit up running really fast. He then got everything else proactively set up for success, so that they could come the next morning to complete the job. Chris came out with his co-worker the next morning with the additional parts that were needed... read full review
I called Atlantis on 8/16 during a heat wave because my central air was not working. With a 4 month old baby I was very concerned with how hot it would get in the house. Atlantis had a technician out that same day! Shawn was extremely knowledgeable and personable and explained what he was doing throughout the entire process. We felt their prices were fair and would highly recommend them for any HVAC services. Thank you so much Atlantis!