“Changing to five stars. Spoke with Kayleigh and it all worked out ?.
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I had been going to afterglow, quite a few times before Covid, then Covid hit. Prior to Covid, I had purchased a package. I had only used one spray tan, prior to Covid and had a few left. Although a couple of years had passed, and things settled, with Covid, I was ready to use the remainder of my spray tans After a couple of phone calls, I spoke with one of the people there who said the Manager would not honor the remainder of my spray tans, but then I would get 20% off one Spray tan. This was very poor customer service as I was out around $70. A good friend of mine, who had gone through the same thing with another tanning salon had purchased a package before Covid hit and just started up recently about a week ago and resumed with her package deal and her tanning stated they don’t expire there and she has six left ! Needless to say, I never referred afterglow or went back again. I was never told there was any expiration on this package. How sad, that they could not honor the remainder of my tanning sessions and lost a customer because I would’ve gone back time and time again and referred people.“
“I had a teeth whitening treatment done with Sammy, she was very professional and explained everything step by step and answered all my questions. My teeth whitened 4 shades lighter and look amazing!!! I will definitely be using her services again, and highly recommend her for all her services.“