I went in to get a second opinion on a broken laptop. Jim listened to my description of the troubleshooting I had done, and confirmed that having him attempt to repair it would most likely be more expensive than the laptop was worth on the open market. He took a look at the laptop himself, and then he looked up the service tag to see if I could manage a manufacturer warranty repair and showed me listings of the current value to buy a used model. He even gave me advice on parts to buy if I wanted to keep using the hard drives in my old laptop. He was extremely knowledgeable, friendly, and patient. He even made a few gaming jokes that to my embarrassment I didn't get!... read full review
November 2023
My computer was pretty much dead-in-the-water, and I brought it in expecting dire news at a dire price ... Jim fixed it the same day, at a very reasonable price, and gave me the perfect amount of information about the process ... I couldn't be happier with their service - highest recommendation !!
October 2023
Jim and Jodan provide expert analysis and solutions to complex tech problems. They are reasonable and honest and will not oversell you. I've used them for years and have always been pleased.
I went in to get a second opinion on a broken laptop. Jim listened to my description of the troubleshooting I had done, and confirmed that having him attempt to repair it would most likely be more expensive than the laptop was worth on the open market. He took a look at the laptop himself, and then he looked up the service tag to see if I could manage a manufacturer warranty repair and showed me listings of the current value to buy a used model. He even gave me advice on parts to buy if I wanted to keep using the hard drives in my old laptop. He was extremely knowledgeable, friendly, and patient. He even made a few gaming jokes that to my embarrassment I didn't get!... read full review
My computer was pretty much dead-in-the-water, and I brought it in expecting dire news at a dire price ... Jim fixed it the same day, at a very reasonable price, and gave me the perfect amount of information about the process ... I couldn't be happier with their service - highest recommendation !!
Jim and Jodan provide expert analysis and solutions to complex tech problems. They are reasonable and honest and will not oversell you. I've used them for years and have always been pleased.