Mercurio Sarah DVM

Jul 2024

My elderly cat got out and wandered off and was picked up and delivered to City Kitty to see if he was chipped. I was out of town and they were able to board him until I got back the next morning. He was well cared for and it was a great part of an otherwise unfortunate situation. Thank you!

Jun 2024

Absolutely love City Kitty! They are always so kind! We have 2 cats one senior and one kitten and the staff is always so pleasant and supportive. They have a welcoming atmosphere and their own shop cats who are friendly.

May 2024

I can't say enough good things about the quality of care and first impression I got from City Kitty. I switched from a prior practice who had to "ask a dr" and call me back (which often never happened) for every single question I called about, especially to request any appointments which often booked weeks out. The atmosphere at the prior practice was very sterile, with often extremely long wait times in an uncomfortable, dark and drab waiting area, because they had 'no rooms available' even despite a booked time slot. City Kitty? The complete opposite. I called and spoke to someone immediately, extremely friendly, without needing to wait on hold. I got an appointment for just a few days away for a new pet intake. They called and got records for me on my behalf. Going in the office, my first impression was WOW. Art on the walls, lots of decorations, bright and sunny area, no 'sterile' commercial art that feels so boring and neutral and unwelcoming. Even the exam room looked nice, professional and welcoming. I was immediately greeted at the desk asking if I was there for [my pet's name]. Zero waiting and immediately went into the exam room. A really helpful tech came in in just a few minutes and took an insanely thorough intake asking tons of questions about my cat. Dr Lund came in and spent so much time with me and my cat, giving so much information and answering all my questions. Most importantly, my cat's ear problem was fixed virtually same-day with the treatment Dr Lund did, something that the prior practice I went to refused to do after 'waiting and seeing' for nearly a month with several expensive appointments. The cost of care at City Kitty is comparable, but lower to other practices I've been to. But given that the quality seems so much better, I'm super happy. City Kitty even called a few days ago checking up on my cat to see how he was doing. This has literally never happened to me before, except in the case of a hospitalization. Super happy with Dr Lund and City Kitty and so glad this is my new home for cat care.