“Rachel in customer service was very helpful and James who came to service our leaky pipe was prompt and courteous. He gave a thorough explanation of what the problem was and how he was going to fix it. He completed the repair in a little over an hour and cleaned up the work area completely. I was extremely satisfied with our Roto- Rooter experience from start to finish! Thank you for putting my mind at rest with this repair.“
“Bay plumbing company are very knowledgeable and give great care to the work they do. Excellent feedback on past, current and future projects.“
“The water heater blew two days after I moved into my new house. These people prioritized my need and sent out David who did a fabulous job on the work. Clean and professional. He had me up and running in no time. My thanks to everyone including Evelyn.“
“I call this plumber for service after developing a small leak and received a pleasant greeting that immediately scheduled an appointment 7 days later, due to their busy schedule, which they explained. "Jack" showed up on time on the appointed date and completed the work in about two hours as a cost of just over $200 including materials. The only reason for not giving a 5 star rating was the 7 day timeframe for an appointment. Two other plumbers were call; one would not come out because I was not already a client. Another never returned a call. JD Mello has a new client for life. I will not hesitate to call again.M Clarke Jamestown RI“
“First class service and attention to detail, I wouldn’t recommend or use anyone else.“
“Excellent response time and communication. Great service and very affordable. I am excited to say we now have a plumber!!! Thank you Heritage Plumbing“
“Small family owned local business, gives no nonsense diagnosis of the problem and fixes it.“
“Ray was responsive, on time, pleasant, and efficient. He had the tools and experience to do the job. Our 40+ year old shower valve and diverter required patience and the right touch to repair. Ray had both, and his price was very reasonable. We highly recommend Ray Dionne.“
“I had a whole house filter installed in my home. Grimm Plumbing was recommended by a local plumbing supply store. I am so glad that I took their advice! Jim was prompt, responsive when I called for help and his work was meticulous and neat. He took the time to show me how to replace the filter and even came back to install a valve that would make it easier for me to get the air out and drain water out of the pipe first before replacing the filter. Very nice and I will be going back for all of my plumbing needs. Thanks Jim!“