About Wind River Environmental - Johnston
Wind River Environmental is a leading septic pumping and drain cleaning company serving homes and businesses in Providence County, RI, and surrounding areas. Customers appreciate the professionalism and quick responses of their staff, especially John Gilles, who provides thorough service and helpful maintenance advice. Reviews highlight the team's patience in answering questions and their high level of cleanliness. Many clients mention that John Gilles is polite, efficient, and always maintains a great attitude, making the experience smooth and hassle-free. The company allows customers to schedule and pay online, with texts sent to update on arrival and completion times. Clients express exceptional satisfaction with the service, especially noting how helpful the receptionist was in arranging for the technicians. Overall, customers are eager to recommend Wind River Environmental for reliable septic services.
We had our septic tank pumped. John Gilles was very friendly. We thought the cover was replaced upside down and called to have him return. He showed us that he put it on correctly. The underside was visibly eroded and the topside was smooth. It was upside down probably from the when the septic was installed years decades ago. He was very good to come and explain everything to us and not annoyed at all.
The receptionist on the phone who called to have John return was also exceptional. I didn’t catch her name. It was August 29th about 4PM.
John Gilles didn’t exceptional job!
He was polite, and efficient.
I may have given him some misinformation on location, but he kept digging with a smile on his face and eventually found the right location (my bad, sorry!)
Once we found the right hole to dig. He was on his way and did a great job fast and efficient.
I highly recommend the service!
We were exceptionally happy with the service we received. We needed emergency service on a Sunday and Misty who answered the phone was so pleasant and so helpful. Then the technician who showed up, John Gilles was fantastic as well. I'm not sure who shows up in a great mood to a septic job on a Sunday, but John definitely did. He explained everything, took care of the issues and was so nice to interact with the whole time. We will be continuing our septic services with Wind River going forward because of John and Misty. Thank you!