I have been getting my nails done at bonsai off and on for four years and every time I go they are always hit or miss. It feels like half the staff wishes to rush through acrylic sets while others really put a lot of time and energy into making sure they’re perfect, so you just have to hope you end up with someone who cares. Today I got a set that is completely not straight and looks comedically large on my hands. When I addressed to the tech that they are not straight (when she glued on the tips- before any acrylic application!), she gave me one quick file. The tip was glued on wrong, I didn’t need a file I needed it reapplied and she neglected to do so. Disappointing... read full review
July 2023
I have been coming to this place since it opened, though it has changed management a couple of times at least. It is now under new management again. In my opinion, it has declined with each of these changes. At first, I liked it because it had a calm, spa-like atmosphere and was very clean. It was not cluttered or noisy. Unfortunately, when I went in this week, I found it chaotic. It is extremely noisy and the stations are cluttered. The technician stabbed my toe with the cuticle clipper, and it still hurts two days later. I am sad to say that I need to find a new nail salon.
June 2023
I have been to this nail salon many times and had great results, however yesterday I got possibly the worst pedicure, $70 and half of the things were not done and my gel polish came out lumpy. I won’t be going backService: Pedicure
I have been getting my nails done at bonsai off and on for four years and every time I go they are always hit or miss. It feels like half the staff wishes to rush through acrylic sets while others really put a lot of time and energy into making sure they’re perfect, so you just have to hope you end up with someone who cares. Today I got a set that is completely not straight and looks comedically large on my hands. When I addressed to the tech that they are not straight (when she glued on the tips- before any acrylic application!), she gave me one quick file. The tip was glued on wrong, I didn’t need a file I needed it reapplied and she neglected to do so. Disappointing... read full review
I have been coming to this place since it opened, though it has changed management a couple of times at least. It is now under new management again. In my opinion, it has declined with each of these changes. At first, I liked it because it had a calm, spa-like atmosphere and was very clean. It was not cluttered or noisy. Unfortunately, when I went in this week, I found it chaotic. It is extremely noisy and the stations are cluttered. The technician stabbed my toe with the cuticle clipper, and it still hurts two days later. I am sad to say that I need to find a new nail salon.
I have been to this nail salon many times and had great results, however yesterday I got possibly the worst pedicure, $70 and half of the things were not done and my gel polish came out lumpy. I won’t be going backService: Pedicure