I've been using First Resource for a number of years. They are very knowledgeable & know their stuff. I have a small online business. If my laptop isn't working, I can't do anything. They have helped me out of a jam a few times. Got me back up immediately. I trust them completely. I wouldn't go anywhere else.
November 2023
I came across First Resource Computer at a moment of technological crisis in late September 2023: my Apple M1 MacBook Pro's screen and TouchBar stopped working months after a coffee spill on the keyboard.My own efforts to fix the situation by a macOS restoration were unsuccessful, so Ebenezer and the team at FRC took a graduated, hardware-specific approach to the problem with cost in mind. The hope had been that a thorough cleaning/drying with alcohol might do the trick, but it didn't.Ultimately what was required was a logic board replacement. Expensive, but less costly than buying a new or even a refurbished equivalent machine since FRC's labor rates... read full review
June 2023
6/5/23—Took my laptop for broken screen . I was diligently attended to by Ebenezer . Excellent customer service . I also got a call from Ebenezer letting me know that lap top was ready for pick out . Fast service too !There is parking back of the building .My Laptop was repaired in a timely fashion . Even tho I told them to take their time , they repaired it within that same week . I would def be back for when I need another repair
I've been using First Resource for a number of years. They are very knowledgeable & know their stuff. I have a small online business. If my laptop isn't working, I can't do anything. They have helped me out of a jam a few times. Got me back up immediately. I trust them completely. I wouldn't go anywhere else.
I came across First Resource Computer at a moment of technological crisis in late September 2023: my Apple M1 MacBook Pro's screen and TouchBar stopped working months after a coffee spill on the keyboard.My own efforts to fix the situation by a macOS restoration were unsuccessful, so Ebenezer and the team at FRC took a graduated, hardware-specific approach to the problem with cost in mind. The hope had been that a thorough cleaning/drying with alcohol might do the trick, but it didn't.Ultimately what was required was a logic board replacement. Expensive, but less costly than buying a new or even a refurbished equivalent machine since FRC's labor rates... read full review
6/5/23—Took my laptop for broken screen . I was diligently attended to by Ebenezer . Excellent customer service . I also got a call from Ebenezer letting me know that lap top was ready for pick out . Fast service too !There is parking back of the building .My Laptop was repaired in a timely fashion . Even tho I told them to take their time , they repaired it within that same week . I would def be back for when I need another repair