My mother in law gets home health services through Concord. It took them 10 days to send an aide. The PT person was there right off the bat. My wife called to assess why her mother hadn’t been seen by an aide or OT. They told her that the PT person assessed the clients’ needs for aides and OT, which is not accurate. We both have doctorates, so we don’t fall for this kind of BS explanation. The acute rehab where she was made the assessment of what my MIL needed, that’s why Concord was called. My wife was then “coincidentally” contacted by the aide and OT the same day she called.In addition, the aide came in today and was in closed contact with my MIL. Although... read full review
December 2020
Kristin, our physical therapist, was fabulous! She was warm, caring, funny, and she did an excellent job as my sister's physical therapist. My sister now has full use of her shoulder, even after she was told by her doctor that she would never gain full use of it again. We definitely recommend Concord Home Care. Every person they have ever sent our way has been top notch!
December 2020
Upon release from the hospital, we were in need of same-day services. Laurie returned our call immediately and sent a wonderful CNA that night.Follow-up requests were also handled very promptly with professional and competent staff. I would rate them as top-notch with my highest recommendation. Thank you Laurie, Cindy, and crew! ~Caroline
My mother in law gets home health services through Concord. It took them 10 days to send an aide. The PT person was there right off the bat. My wife called to assess why her mother hadn’t been seen by an aide or OT. They told her that the PT person assessed the clients’ needs for aides and OT, which is not accurate. We both have doctorates, so we don’t fall for this kind of BS explanation. The acute rehab where she was made the assessment of what my MIL needed, that’s why Concord was called. My wife was then “coincidentally” contacted by the aide and OT the same day she called.In addition, the aide came in today and was in closed contact with my MIL. Although... read full review
Kristin, our physical therapist, was fabulous! She was warm, caring, funny, and she did an excellent job as my sister's physical therapist. My sister now has full use of her shoulder, even after she was told by her doctor that she would never gain full use of it again. We definitely recommend Concord Home Care. Every person they have ever sent our way has been top notch!
Upon release from the hospital, we were in need of same-day services. Laurie returned our call immediately and sent a wonderful CNA that night.Follow-up requests were also handled very promptly with professional and competent staff. I would rate them as top-notch with my highest recommendation. Thank you Laurie, Cindy, and crew! ~Caroline