Like the previous comment, we have done business with Mr. Arsenault for 11 years.We haven't had any problems so far.Documents filed in early March. Worried about not having heard from me, I called for two weeks, no answers. To learn today May 11 that our taxes are not done. I call the Order of Accountants of Quebec to file a complaint and retrieve the documents. After receiving a call the order he finally answered my calls.I will not go into the details of its explanation I can understand that everyone has personal problems but at least warn customers.Now our taxes are late Revenu Québec explained to me that I could fill out a form to cancel the penalties if necessary.In... read full review
September 2020
I don't usually write reviews but so much the better if it will help you... The PIR service I have ever received... Irresponsible, dishonest, unprofessional, no response to emails and calls... We've been working together for 8 years. Last year he made a serious mistake on his tax return. The error happens for everyone but the problem is that he did not assume and started not answering my emails and calls. I asked him to just be honest and respect our 8 year business relationship. It's perfectly fine not to want to continue doing business with a client for as long as you know but they continue to accept the job but not respond to emails and calls. Because... read full review
Like the previous comment, we have done business with Mr. Arsenault for 11 years.We haven't had any problems so far.Documents filed in early March. Worried about not having heard from me, I called for two weeks, no answers. To learn today May 11 that our taxes are not done. I call the Order of Accountants of Quebec to file a complaint and retrieve the documents. After receiving a call the order he finally answered my calls.I will not go into the details of its explanation I can understand that everyone has personal problems but at least warn customers.Now our taxes are late Revenu Québec explained to me that I could fill out a form to cancel the penalties if necessary.In... read full review
I don't usually write reviews but so much the better if it will help you... The PIR service I have ever received... Irresponsible, dishonest, unprofessional, no response to emails and calls... We've been working together for 8 years. Last year he made a serious mistake on his tax return. The error happens for everyone but the problem is that he did not assume and started not answering my emails and calls. I asked him to just be honest and respect our 8 year business relationship. It's perfectly fine not to want to continue doing business with a client for as long as you know but they continue to accept the job but not respond to emails and calls. Because... read full review
Quick response and good opening hours.