Strøm spa nordique / Montréal (Île-des-Sœurs)

Feb 2024

A few things. Their website kept glitching during the booking for a party of 2. Was unable to get all the treatments wanted. I reserved for a Strom massage whereas the other person I was with reserved for an exfoliation. We arrived 30 min early as requested. I'm sent to the bigger "tent" outside to wait for a massage therapist. I'm the first one there and the last one to be called...We get to a smaller "tent"....I'm asked what I want (this is close to 15 min into the time of my appointment). I'm a bit surprised by the question, but tell the employee my reservation is for a Strom massage. I'm then told that hot stones aren't a good idea and that this person has heard...read full review

Feb 2024

Used to be a 5 now a 3.... So much loud talking without staff asking them to be quite. Had girls screaming under the waterfall.... Paid a lot of money for a quiet, relaxing day and got obnoxious talking and screaming. Wasted hundreds.My husband had a massage and the therapist waited almost 15 minutes for him to 'change'(we are already wearing suits) so started the 1hour massage 15 minutes late and ended of course on time. Paid for an hour got 45 minutes.I can say that my massage was spectacular. Left me 2-3 minutes to get into the massage bed (absolutely normal) so got the full hour. I highly recommend Svetlana.

Feb 2024

My husband and I enjoy going here during the week, taking the day off together while kids are at school. It’s a nice spa, close to the city. This being said, be very careful because if you reserve the thermal experience you CANNOT cancel. They will charge you, even if you try changing the date/canceling well in advance. This policy is thievery and should be reported to consumer protection. Anyone should be allowed to cancel or change an appointment with 48 hours notice. You should not be allowed to lock people in like that, as many unexpected things can happen, and to charge someone who tries to give notice is simply bad business.