I was disappointed with my experience. My partner accompanied me to do a routine analysis. Customer service was ordinary.While I was taking my exams, he could see the people at reception ridiculing the previous customer in front of him and after he left. Subsequently, when I asked them to re-tighten the frame of my glasses, the one who did it did a poor job.The optometrist literally rushed my analyzes by not taking the time to listen to my observations.For the huge costs they charge customers, they could be more efficient and considerate.
December 2022
We have always had great service with our optometrist Martine. However, the children's guarantee offered by the eyewear store as well as the customer service received recently made me change eyewear after 30 years of loyalty... read full review
August 2022
Roxanne helped me choose a frame to my liking with a lot of patience and good advice, it is with meticulousness that her impeccable service made me happy. I have been a customer for several years as well as my father and we are very satisfied with the service, thank you also to the rest of the team.
I was disappointed with my experience. My partner accompanied me to do a routine analysis. Customer service was ordinary.While I was taking my exams, he could see the people at reception ridiculing the previous customer in front of him and after he left. Subsequently, when I asked them to re-tighten the frame of my glasses, the one who did it did a poor job.The optometrist literally rushed my analyzes by not taking the time to listen to my observations.For the huge costs they charge customers, they could be more efficient and considerate.
We have always had great service with our optometrist Martine. However, the children's guarantee offered by the eyewear store as well as the customer service received recently made me change eyewear after 30 years of loyalty... read full review
Roxanne helped me choose a frame to my liking with a lot of patience and good advice, it is with meticulousness that her impeccable service made me happy. I have been a customer for several years as well as my father and we are very satisfied with the service, thank you also to the rest of the team.