I am extremely disappointed by the experience I had at La Vue Lévis. Not only were the lenses of my glasses poorly made, leading to blurry and uncomfortable vision, but also, despite my legitimate concerns, the manager refused to reimburse me or find an adequate solution, forcing me to wear them anyway, saying that he will not be in any danger ‼️ ?. To make the situation worse, after having benefited from a shared offer for an eye exam which should have been free, the establishment now refuses to provide me with my vision prescription. This practice is deceptive and goes against customer trust and respect. I ask La Vue Lévis to immediately rectify this situation... read full review
March 2024
Truly a disservice from start to finish for my daughter's glasses! And there after 1 year the frame breaks and not able to replace it << the model no longer exists >> you have to buy all the lenses and frames! I really advise against it!
October 2023
Worst service, very stupid staff, no politeness. Rough and really not good with children. They force you to shop/buy glasses before even having the results of the exam. Not to mention the glasses “salespeople” who put pressure without Damn. To absolutely avoid
I am extremely disappointed by the experience I had at La Vue Lévis. Not only were the lenses of my glasses poorly made, leading to blurry and uncomfortable vision, but also, despite my legitimate concerns, the manager refused to reimburse me or find an adequate solution, forcing me to wear them anyway, saying that he will not be in any danger ‼️ ?. To make the situation worse, after having benefited from a shared offer for an eye exam which should have been free, the establishment now refuses to provide me with my vision prescription. This practice is deceptive and goes against customer trust and respect. I ask La Vue Lévis to immediately rectify this situation... read full review
Truly a disservice from start to finish for my daughter's glasses! And there after 1 year the frame breaks and not able to replace it << the model no longer exists >> you have to buy all the lenses and frames! I really advise against it!
Worst service, very stupid staff, no politeness. Rough and really not good with children. They force you to shop/buy glasses before even having the results of the exam. Not to mention the glasses “salespeople” who put pressure without Damn. To absolutely avoid