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Instruments de musique Long & McQuade
1881 Bd du Curé-Labelle, Laval
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Excellent customer service. Each and every staff member at the Laval store is welcoming, knowledgeable and always ready to help.
Also, their post sale service is excellent!
Special thanks to Gabriel Duquette (L&M Laval) for his assistance. His work ethic speaks for itself. He has a unbiased approach and genuinely cares about L&M customers. The issue I had was solved quickly and without hassle.
I wouldn't hesitate shopping at any L&M location because of the excellent customer experience I had at this location.
It's my favorite music store for purchases and rentals. I've had a customer base since the opening. They know how to meet the expectations of musicians with the best 30-day exchange or refund policy, thank you for existing!!!!!!
I've been there several times and there are no shortscale bass strings. A store that sells short scale MUST sell short scale strings. Simply because the regular scale strings will not fit on a 31" bass (thread too wide at the nut and winding too wide at the tuning flutes). Another disappointment, no case for acoustic bass. The tendency to limit the choice and stock in store to maximize profits and prioritize internet purchases is disappointing @Long&McQuade, in response to your comment about the possibility of ordering the missing item and having it delivered, you don't seem to get the essence. of my message: you must ensure that you have sufficient... read full review