Plomberie AMS

Jun 2023

Really this company avoided the first call made to explain the problems, took my contact details said that he would call me back later, no return, I called back a second time in the same day answered me (a little forgotten I think) said that he will call me back very soon NEVER had a return yes not strong! Another call was made on Tuesday after Labor Day, I left a message again to find out if availability still NO RETURN call lack of professional ethics.

Jun 2021

I contacted him simply to come and unclog my bathroom sink. We make an appointment on a given day and he tells me that he will come by in the afternoon. My partner takes leave and waits all afternoon. Nobody passes...I'll contact you again the next day to see if we can set up a new appointment. Message on voicemail, no return call (even if only to apologize for not showing up the first time). Quite disrespectful and total lack of professionalism.

Jun 2018

Mr. Surprenant came to change a submersible pump at our home in Laprairie, following the advice of a foundation contractor who believed it to be defective.Upon inspection, the pump was not even broken. He also advised us not to change it because it was a very good quality pump and very efficient.We found Mr. Suprenant to be really very honest, his service is impeccable, and he only charged us the minimum travel costs.I recommend this company 100%!!!