“Excellent service, very kind employees and owners.We purchased a heat pump and the after-sales service is also excellent.“
“Very satisfied with this company. I made a service call in the summer of 2023 for our old wall mounted air conditioning unit. The guys who came were very nice and cleaned my unit well. They came back in March 2024 to install a new heat pump and we once again had excellent service.“
“Incredible customer service for our part in residential central air conditioning) Called at the last minute for a fairly urgent service call, Kevin took the time to try to direct me on the phone to try to resolve the problem while a technician was released, even though I had never done business there initially (after several unsuccessful calls to competitors who claimed to be emergency specialists!). I was then contacted a few minutes later to inform me that a technician had made room to come to my home. Again, Marc-Antoine was very competent in explaining everything to me step by step, each possibility and eliminating potential problems one by one. After several analyses, he even resolved another problem that I already had and which I had not even mentioned yet was not a priority. In the end everything was done very quickly and my system is now more efficient than before the visit. I was so happy that I wanted to leave a tip and the two did not accept it stating that they were only doing their job. Very nice find for my part, I cannot thank them enough in my personal context for having made a lot of discernment in my situation.
Thanks again!!“