Incredible customer service for our part in residential central air conditioning) Called at the last minute for a fairly urgent service call, Kevin took the time to try to direct me on the phone to try to resolve the problem while a technician was released, even though I had never done business there initially (after several unsuccessful calls to competitors who claimed to be emergency specialists!). I was then contacted a few minutes later to inform me that a technician had made room to come to my home. Again, Marc-Antoine was very competent in explaining everything to me step by step, each possibility and eliminating potential problems one by one. After several analyses,... read full review
March 2024
I purchased my Gree heat pump with them 3 years ago. I remember the excellent advice from their representative who was super attentive to our needs and who took the time to answer our many questions. The installation was impeccable, better than expected, it was perfection.This year the indoor unit started making noise. A simple email with a video and they were able to issue a diagnosis, order the parts and come and replace it. I wasn't there when they came to repair it, but the technician noticed that the wind had torn off the aluminum covering the exterior freon pipes and kindly reinstalled it.I highly recommend them. Everyone I had the chance to speak to there... read full review
January 2024
I recommend the company Enviroclimat for the choice and installation of a wall-mounted heat pump. Already 5 years ago, 2018, I wanted a wall-mounted heat pump for air conditioning and heating in my home. So I looked at different companies in the Saint-Césaire region, different quotes and I chose Mr. Quintal's EnviroClimat for the time taken to explain everything to me, the performance and the guarantee. He is keen to offer a good product and ensure proper installation by one of his technicians. For 5 years I have been using my Gree Lomo 23 heat pump, as in other seasons, and I am very satisfied with it. The service is fast when needed, courteous and professional.... read full review
Incredible customer service for our part in residential central air conditioning) Called at the last minute for a fairly urgent service call, Kevin took the time to try to direct me on the phone to try to resolve the problem while a technician was released, even though I had never done business there initially (after several unsuccessful calls to competitors who claimed to be emergency specialists!). I was then contacted a few minutes later to inform me that a technician had made room to come to my home. Again, Marc-Antoine was very competent in explaining everything to me step by step, each possibility and eliminating potential problems one by one. After several analyses,... read full review
I purchased my Gree heat pump with them 3 years ago. I remember the excellent advice from their representative who was super attentive to our needs and who took the time to answer our many questions. The installation was impeccable, better than expected, it was perfection.This year the indoor unit started making noise. A simple email with a video and they were able to issue a diagnosis, order the parts and come and replace it. I wasn't there when they came to repair it, but the technician noticed that the wind had torn off the aluminum covering the exterior freon pipes and kindly reinstalled it.I highly recommend them. Everyone I had the chance to speak to there... read full review
I recommend the company Enviroclimat for the choice and installation of a wall-mounted heat pump. Already 5 years ago, 2018, I wanted a wall-mounted heat pump for air conditioning and heating in my home. So I looked at different companies in the Saint-Césaire region, different quotes and I chose Mr. Quintal's EnviroClimat for the time taken to explain everything to me, the performance and the guarantee. He is keen to offer a good product and ensure proper installation by one of his technicians. For 5 years I have been using my Gree Lomo 23 heat pump, as in other seasons, and I am very satisfied with it. The service is fast when needed, courteous and professional.... read full review