“Excellent service and care from Irwin and everyone at Chantilly. Blinds/curtains were delivered in a more than reasonable time, installation was seamless and the price for the whole job was the best out of several quotes I got. Would definitely use their services again and recommend them to anyone interested in updating their home décor.“
“You can recognize a good company by its after-sales service. We had our wood floors and staircase redone by this company. We had small problems, but Denis did everything in his power to correct the situation and offer us the service we expected and a very good result. People are punctual and they come on the agreed date. I recommend this company. A special thank you to Jocelyn, a very friendly person who did a great job and gave us good advice.“
“Prévost and associate installed two products in my home, and I am very happy with the results. I highly recommend them to everyone.“
“Excellent service and perfect results. Quarter-cut European white oak flooring with a water-based, odorless polyurethane finish.“
“Best place for all your home renovation needs, great pricing and extremely helpful and knowledgeable staff have been going there for over 25yrs and will never change from this store.“
“The team and subcontractors were dedicated and enthusiastic as the corrected the errors of the other company we hired. We give the firm top marks and will contact them again for other projects. Their knowledge of the products and how to do the job correctly was very good. It really adds value to our home.Service: Floor repairs & maintenance“
“Amazing job!! They completely transformed my house, I can’t rave enough about how good of a job they did! 1000% would recommend. They’re very professional and friendly! Amazing“
“Nous venons de faire notre choix de céramiques avec Isabelle Roy. En plus de bien comprendre notre vision, elle a un excellent oeil pour proposer des options intéressantes. En plus, Isabelle est sympathique et elle est très dynamique. Je vous recommande chaudement tant Isabelle pour son style que Lanctôt, où nous avons été clients auparavant.“
“I updated my previous 1-star review to 4-stars given the goodwill demonstrated by the Golden Elite team and their good customer service. Following my previous comments, the team quickly reached out to make things right. They took responsibility for the issue, they apologized for all of the problems this caused me and gave me a credit to make things right. The actions the company took resulted in the 4-star review. I would have them a 5-star review had they covered 100% of the cost I incurred (they did not cover the $150+tax travel cost I was charged by the counter experts when they came to fix the manufacturer's defect).
I bought a vanity with a marble top for about $1000. After one use of the sink, splashed water stained the counter and there was a round water stain where the soap bottle stood. We had not been informed that the counter was not sealed, and it is normal to expect that it would be. Marble is extremely porous and will stain with just a few drops of water.
I contacted the store and got the runaround (google how to remove the stain, the person you need to talk to is busy, send us an email with pictures). I got an email address after insisting, but seconds after sending the email it bounced back.
I spoke with counter experts about the cost of polishing and sealing the counter. I figured I would just pay to get the job done with the least aggravation. But at $500 plus tax, that was 50% of the cost of the vanity!! So I reached out to the store again on May 22, 2024. Got another email address, sent pictures, and never got a response.
So today, June 20, 2024, I paid $575 to repair an issue that should not have existed in the first place.
Buyer Beware!!!!“
“Belle découverte avec Richard, vendeur passionné de céramique chez Centura! Son expertise m'a guidé vers le choix parfait pour mon projet. Le service client était impeccable, et j'ai été impressionné par la qualité des produits proposés. Je recommande vivement à tous les amateurs de céramique de faire un tour chez Richard chez Centura pour une expérience exceptionnelle“
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