Reviews for Atlantic Heating & Cooling - PEI

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Apr 2024
Called for a heat pump service call - they arrived in November 2023 to assess the situation and haven't heard from them since until they arrived unannounced today - 4 months later. I since had Refrigeration Specialist come to assess and had it fixed under warranty a week later. Avoid this company!
Jan 2024
Heat pump stopped functioning less than a year since install. No warranty being provided and the reason they said is because they company went bankrupt and there are new owners.They are using the existing Atlantic H&C website, email and phone numbers. I don't understand how the warranty obligation vanishes.Stay far from this company. I found much better service from Refrigeration Specialists on PEI.
Sep 2023
I have been waiting since last year for them to order parts to fix my machine and as of today they have not come and told me how they will fix my machine. The warranty clearly states that it is a 10 year warranty service, but my machine is only 7 years old.If I had known that their after-sales service is so bad, I would not have chosen their company. Since our heat pump is a very expensive item, the warranty service they provided made me value their company.

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From Atlantic Heating & Cooling - PEI

Atlantic Heating and Cooling Solutions is the largest residential HVAC Contractor in Atlantic Canada. With over 10000 heat pumps sold and installed by their local in house certified installers that include a fleet of 12 custom installers cube trucks, 6 Service vans along with energy advisers, designers & estimators. Along with this fast growing industry Atlantic is always investing in greater training, processes and services to deliver superior customer service while remaining competitive in the market place. Atlantic offers Mini splits,Central air to air & Geothermal Heat pumps along with other energy efficient product to deliver energy savings and comfort.