York Eye Optical

Nov 2024

The main office looked nice and everyone that saw us seemed polite.. BUT that's why you don't judge a book by its cover. They sit you in a room and forget about you. You'll never be seen if you don't go back out and get somebody. We arrived on time for our appt. and waited over an hour in a filthy room, and then as soon as we said something, someone immediately came back. What were they doing? The place is a mess and it's like everyone just rolled out of bed with no passion. Something is really off here. This establishment seems to have stopped caring. It's really unfortunate.

Oct 2024

I went there for cataracts in June 2024. By July 10th I was ready to schedule the surgery but was told dr Bene lost his surgical center n was looking for a new one and it should a a couple of weeks. After a mo th of waiting n not hearing anything i called n was told the same thing but the staff refused to give me anymore information. In September I called back n was told he found a new surgical center n thcamp hill n would star scheduling surgeries by the end of the mo th. I waited another month without a word and made the decision to go to another practice. I went into the office to get my records in Octo er 2024 and was told it wasn't their fault that I waited...read full review

Sep 2024

If I could give 0 stars I would. Waited over an hour to be called back and when I asked how long it would be, the admin was rude and said you'll be called back soon. So the tech that did my initial exam just came in from smoking and called me back on her way through and closed the door and I about closed up from the strong cigarette smell. Got to the machines, she didn't wipe anything down, and was constantly sniffling and she made comments about her nose the whole time. The one machine didn't work right so had to restart it. Then she took me to the exam room and still didn't wipe anything down and moved all the knobs around. The doctor came in, asked why I came in, and...read full review