“I have had the pleasure and privilege of working with Seth Diener and his team over the last couple of years . Seth and his team are who I needed to manage my wealth portfolio. Seth is always available to answer questions whether by text , email or calls . He breaks everything down to manageable bite sized portions for a person like me who gets intimidated with financial jargon . If you’d like a team that will work hard for you and with you then look no further! You have found your financial tribe! Another bonus is that Seth is just a wonderful and personable man to deal with.“
“"The person at the front desk" got a bum rap in an earlier review. I've come in to this office a few times over the years, usually with specific questions so complicated that they would make your head spin. I needed to be shown things in documents and have them explained to me. I needed to talk to a live person face-to-face.This has happened three times in the past couple of years. All three times, James was at the front desk, and he is without a doubt the most superbly informed person I've ever met at a front desk. He was knowledgable about every form and tricky situation I presented him with, and was able to clearly explain some very complicated procedures step by step. And all with good humor.Earlier in life I worked in the securities industry, so I can appreciate the value of someone like James in an office. In this age of internet transactions and phone-based customer service, it's time-consuming to have to drive to an office to get something done, so I want that time to be well-used. A trip to this Schwab office has always been worth my while, mainly because of James.This is a sincere, unsolicited review. I just wanted to set the record straight. Occasionally other people are at the front desk. I don't know who was there for that earlier unhappy reviewer, but I stand by my repeated experience.“
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