Macy's eSpot Kiosk

Feb 2023

Been doing business with this Macys for over 3 years. Never have an issue with staff. The store layout is perfect. Easy to navigate. They're pretty well stocked. New stuff comes in weekly. Other than that, very nice selection of dresses and professional apparel. I only have a few complaints. 1) I wish they had more strapless bras and Bussieres in their intimate apparel section. If you need something specific for a wedding you may need to order online. 2) Their discounted return clothing section is a hot mess. Clothes just thrown on the floor getting stepped on. 3) Dressing rooms are not monitored very well. Lot of people come in here to rip off tags and you just find the trash all over the floor. 4) Need better security to keep the kids under control.

Nov 2020

I placed an order mid morning today for same day pick up. Received an email an hour and half after placing my order (but an hour after the store opened) that my order was ready for pick up. Headed over, pulled into a "customer pick up" parking spot (designated by the doors), entered my car style, color and location form the email I received. My order was ready brought to my car not long after that! So simple and easy!

Oct 2020

Nice Elevator. This is my favorite Macy's long time, tied with KOP. It opened in 2001 and it is the sister to Newport Center. I've gotten some nice garments here plus a top-notch leather belt. I also got my Mom a tea kettle here, and cookware.