Purchased an amazing high quality bed set here! John was so nice and informative, once arrived the two delivery workers were great and professional! Overall great experience and 100% recommend! ?
January 2024
We picked out all of our lighting and fixtures from The Factory for our new construction - they have such a broad selection! Rudi was absolutely AMAZING to work with - so knowledgable, great advice and such a fun personality - you can really tell he loves what he does!! All of our pieces look beautiful in our home and we will absolutely be referring friends and family to the factory!
November 2023
We bought all our lighting for our new construction house from them 4 years ago. That process went perfectly - great recommendations and support. Never felt we were being pushed into a certain look. Fast forward to today and we broke one of the fixture light sconces. I called fearing how expensive and painful this would be. They were so helpful, got me a replacement for free, and made me feel like a valued customer! Love this store and the team there (Wilkes-Barre store) even more!
Purchased an amazing high quality bed set here! John was so nice and informative, once arrived the two delivery workers were great and professional! Overall great experience and 100% recommend! ?
We picked out all of our lighting and fixtures from The Factory for our new construction - they have such a broad selection! Rudi was absolutely AMAZING to work with - so knowledgable, great advice and such a fun personality - you can really tell he loves what he does!! All of our pieces look beautiful in our home and we will absolutely be referring friends and family to the factory!
We bought all our lighting for our new construction house from them 4 years ago. That process went perfectly - great recommendations and support. Never felt we were being pushed into a certain look. Fast forward to today and we broke one of the fixture light sconces. I called fearing how expensive and painful this would be. They were so helpful, got me a replacement for free, and made me feel like a valued customer! Love this store and the team there (Wilkes-Barre store) even more!