Had my first appointment here today & am very pleased with my experience! This will be my new regular optical office.When first walking in the door, it is easy to feel a little underwhelmed by the small “lobby” area. However, if you look past the smaller size of the office, you’ll notice how nice the place really is.Really, the smaller space offers an advantage, as the staff are more alert to exactly what gets touched, and are incredibly vigilant to sanitize every surface, and pair of frames, that are touched by anyone. The entire place is very clean and well- lit.In addition, the staff were very attentive to ensure accessibility for wheelchair users in the... read full review
December 2018
Service was good, my main issue is that I was asked to do a test that wasn’t covered by my insurance that I had previously had with another doctor. I explained this and the doctor said that is fine. His aid then comes in a few minutes later and tells me there is another test that is covered by the insurance and o agreed to it.She said this to me twice. They look at the test hold the data for the next time. There was no real point as they had nothing to go by previously and they were apparently not listening to me. After I pick my glasses and go out front to pay I then find out I Am being charged for the test after all. I did not appreciate that at all and do not trust... read full review
Had my first appointment here today & am very pleased with my experience! This will be my new regular optical office.When first walking in the door, it is easy to feel a little underwhelmed by the small “lobby” area. However, if you look past the smaller size of the office, you’ll notice how nice the place really is.Really, the smaller space offers an advantage, as the staff are more alert to exactly what gets touched, and are incredibly vigilant to sanitize every surface, and pair of frames, that are touched by anyone. The entire place is very clean and well- lit.In addition, the staff were very attentive to ensure accessibility for wheelchair users in the... read full review
Service was good, my main issue is that I was asked to do a test that wasn’t covered by my insurance that I had previously had with another doctor. I explained this and the doctor said that is fine. His aid then comes in a few minutes later and tells me there is another test that is covered by the insurance and o agreed to it.She said this to me twice. They look at the test hold the data for the next time. There was no real point as they had nothing to go by previously and they were apparently not listening to me. After I pick my glasses and go out front to pay I then find out I Am being charged for the test after all. I did not appreciate that at all and do not trust... read full review