About Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter Plumbing & Water Cleanup is a reliable emergency plumber in West Chester, PA, known for their expertise in fixing various plumbing issues. They offer services such as sump pump, toilet, faucet repair and replacement, drain cleaning, sewer cleaning, water damage restoration, and water cleanup. Customers have praised the mechanics for their friendliness, professionalism, and fair pricing. The plumbers take the time to thoroughly diagnose the problem, explain the root causes, and use appropriate tools like a snake machine to resolve the issues. Roto-Rooter Plumbing & Water Cleanup is a trustworthy company that provides excellent plumbing services in West Chester and surrounding areas. Customers have highlighted positive experiences with the plumbers, describing them as friendly, professional, and knowledgeable. The company is known for its sense of urgency in addressing plumbing emergencies, with one customer praising the quick response even on a Sunday night.
Kenny was very professional, helpful, and knowledgeable. He explained everything clearly, made sure I understood the issue, and guided me on the right steps to take to fix my property problem. I truly appreciated his patience and honesty. Great service overall.
We discovered a drain back-up late Friday evening, and Roto-Rooter responded quickly to our call. A technician arrived within an hour, diagnosed the problem, gave an estimate, and proceeded with the work once we approved. He expertly took care of the issue, charged the agreed amount, and we have had no problem since.
They scheduled me right away and when I wanted. They were prompt, early actually before the window in which they were to arrive. The technician Thomas was professional, nice and did the job quickly and accurately. The only issue is they are on the more pricey side. That's my only complaint as far as my experience went.