I can't rave enough about the compassion and dedication of Dr. Jackson and Ingrid (the receptionist/vet tech) at Bucks County VETS. I rushed a 5 week old foster kitten named Bear there on 5/11/24. Dr. Jackson immediately assessed Bear, put him on a warming pad, then spoke with me to get a history. While I filled out paperwork, Dr. Jackson began treatment on Bear, and Ingrid prepared a written estimate. Bear was critically ill so Dr. Jackson kept him at the hospital, feeding him every 3 hours, 24 hours per day. Dr. Jackson has contacted me each morning and evening with updates, even sending me a cute little picture. When Bear's health deteriorated, Dr. Jackson... read full review
February 2024
I had to take our beloved cat here last Sunday. We were scheduled to see our New Hope vet Monday for euthanasia, but she clearly could not make it another day. The response was immediate. I drove there, and the woman who helped me (sorry I didn't get the name) was incredibly compassionate and kind to both Peanut and to me. This made it possible to end her suffering and say goodbye without trying to prolong this another day. I've read some of the bad reviews and that was not my experience at all.
January 2024
We had a great experience here. We ended up bringing my newly-diabetic dog in very late on a Sunday night. My regular vet had dropped the ball and sadly, my dog needed emergency care. He was immediately admitted and stayed for three nights. Dr Jackson and team got him situated on insulin and gave us very clear instructions for home care. She gave us the very cost effective advice to get Novolin N from Walmart and was clear about what syringes he would need as well as what follow up care. We had some struggles once he was home and my son called multiple times with questions. Dr Jackson was incredibly kind and helpful. While emergency vet care isn't cheap, I felt that... read full review
I can't rave enough about the compassion and dedication of Dr. Jackson and Ingrid (the receptionist/vet tech) at Bucks County VETS. I rushed a 5 week old foster kitten named Bear there on 5/11/24. Dr. Jackson immediately assessed Bear, put him on a warming pad, then spoke with me to get a history. While I filled out paperwork, Dr. Jackson began treatment on Bear, and Ingrid prepared a written estimate. Bear was critically ill so Dr. Jackson kept him at the hospital, feeding him every 3 hours, 24 hours per day. Dr. Jackson has contacted me each morning and evening with updates, even sending me a cute little picture. When Bear's health deteriorated, Dr. Jackson... read full review
I had to take our beloved cat here last Sunday. We were scheduled to see our New Hope vet Monday for euthanasia, but she clearly could not make it another day. The response was immediate. I drove there, and the woman who helped me (sorry I didn't get the name) was incredibly compassionate and kind to both Peanut and to me. This made it possible to end her suffering and say goodbye without trying to prolong this another day. I've read some of the bad reviews and that was not my experience at all.
We had a great experience here. We ended up bringing my newly-diabetic dog in very late on a Sunday night. My regular vet had dropped the ball and sadly, my dog needed emergency care. He was immediately admitted and stayed for three nights. Dr Jackson and team got him situated on insulin and gave us very clear instructions for home care. She gave us the very cost effective advice to get Novolin N from Walmart and was clear about what syringes he would need as well as what follow up care. We had some struggles once he was home and my son called multiple times with questions. Dr Jackson was incredibly kind and helpful. While emergency vet care isn't cheap, I felt that... read full review