Tower Health-Warminster

Jun 2023

Firstly, the address/gps takes you to the completely wrong place, so we wasted 25 minutes driving around looking for this place. Secondly, when we finally got there at a quarter to 9PM, they had turned off all the lights as if they were closed. I was able to get in, but was told they wouldn't see my 12 year old because they were dealing with a "critical patient." I know from my prior experience at Tower Health that they do not take "critical patients " but rather refer you to the Emergency Room. Don't even waste your time going to this lousy place.

Jan 2023

My goodness is the service awful. Visited and upon even approaching the desk, I was literally barked at by the red haired female assistant "SIGN THE CLIPBOARD AND SIT DOWN". Incredibly rude and this woman shouldn't be in healthcare, let alone a very basic customer service oriented job. Their sign in process is not confidential or HIPPA compliant as it requires your full name on a clipboard as well as a reason your sign, and every guest signing in thereafter can see it until they decide to cross it out. When called to the desk for my insurance cards I asked the red haired female assistant if she could give me a ballpark estimate of how long to be seen as I had a baby waiting in the car with my husband, her response "nope"... told her do you really not have any idea if it could be 20 minutes or 5 hours? Her response "don't know". I asked for my insurances cards back as I'd like to go elsewhere and she literally threw my cards back at me.

Apr 2022

Worse most unhelpful urgent care I have ever been too. I was told to here by my works workers comp insurance, wouldn't help or listen to me. Had to walk out .I should have known from my previous experience but I had no choice this time. My previous 1 star review stands.