LVPG Family Medicine-Trexlertown

Sep 2024

Its impossible to get an appointment because no one picks up the phone. No one replies back if left a message on voicemail or mychart app. My husband has been trying schedule an appointment for 3 weeks and we end up going to urgent care but eventually we would like to talk his primary care in this facility because urgent care medication is not helping him.
We will have to look for a different physician somewhere else soon.
Its ridiculous for a healthcare facility to be this non functioning.

Aug 2024

This place should truly be ashamed of themselves to be a medical practice. My grandmother has Parkinson’s disease and has been in pain and discomfort and no one will pick up the phone or even return her calls!! I’ve called several times for her as well and same results. Dr. Karama who is her PCP changed her medications without even consulting with my grandmother. This practice has the worst communication skills and shouldn’t even be operating. After reading previous reviews here I see that has been an issue with EVERYONE and you have yet to fix it! This won’t be the last time I will speak on this issue. It’s sad and unacceptable.

Jul 2024

Like others have said, getting a response from this practice is extremely difficult. I recently relocated to another area and needed referrals for 2 specialists due to chronic conditions. I sent a message in the portal requesting referrals, took 3 days for a medical assistant to respond. When she did respond, her questions were rude, initially saying they could not call in a referral. I then provided a fax number and waited an additional 6 days to actually get a response and the referral sent. In the meantime, I messaged the office asking for updates and got generic responses of "we're waiting for the doctor". All in all, it took 2 weeks to get a referral. Completely...read full review