1-Tom-Plumber

1-Tom-Plumber is a full-service plumbing company that offers drain cleaning and water damage services. They are available 24/7 all year round to attend to the immediate needs of both commercial and residential customers. A customer who initially chose a different company based on name recognition was very pleased with their service, from the initial contact with the scheduler to the technician's visit. The scheduler was informative, asked appropriate questions, and provided a ballpark price with options for times and days. The technician, Isaac Hirth, arrived on time, was professionally dressed, asked multiple questions, and explained the process and issues as he worked. He resolved the problem in approximately one hour and 45 minutes, and his service was charged at the price quoted by the scheduler. The customer was impressed that the technician contacted the gas company and had the gas turned back on within 30 minutes. Another customer was grateful for the same-day service received during the Easter weekend. The technicians, Kaleb and Landen, were knowledgeable, professional, and friendly. They solved the issue quickly, cleaned up after themselves, and left the area cleaner than they found it. A third customer had a clog in the sewer line that resulted in murky water overflowing onto the hardwood floor over the Memorial Day weekend. They found 1-Tom-Plumber through an internet search for emergency plumbers and received service approximately three hours after the call. The technician, Jose Camacho, unclogged the sewer line and checked the system, pointing out features for future observation in a professional and friendly manner. Overall, customers have had positive experiences with 1-Tom-Plumber, praising their quick, professional, and friendly service, as well as their affordable pricing.