Great experience. Worked with Ned. Would definitely recommend.
June 2020
We bought a bathroom vanity and cabinet from them which were beautiful. We returned to order a tubshower, fixtures and shower door. Since the item was so large, we asked for it to be delivered which was an 80.00 added fee. We told the saleswoman the width and depth of the shower that we wanted (having no idea that the base of the shower could be three inches high or 9 inches high). The sample tub shower on the floor had a 3 inch base, which is what we wanted as we did not want to have to 'step up into' the shower. The saleswoman did not inform us that there were two sizes of thresholds. The shower arrived with the 9 inch threshold. Our contractor did not notice... read full review
February 2016
I was contacted by the owner and she apologized for the experience and mentions that it will never happen again. I plan on giving them a second chance by visiting them for our next renovation project.
Great experience. Worked with Ned. Would definitely recommend.
We bought a bathroom vanity and cabinet from them which were beautiful. We returned to order a tubshower, fixtures and shower door. Since the item was so large, we asked for it to be delivered which was an 80.00 added fee. We told the saleswoman the width and depth of the shower that we wanted (having no idea that the base of the shower could be three inches high or 9 inches high). The sample tub shower on the floor had a 3 inch base, which is what we wanted as we did not want to have to 'step up into' the shower. The saleswoman did not inform us that there were two sizes of thresholds. The shower arrived with the 9 inch threshold. Our contractor did not notice... read full review
I was contacted by the owner and she apologized for the experience and mentions that it will never happen again. I plan on giving them a second chance by visiting them for our next renovation project.