2 days waiting for prescriptions for both my husband and I. They hardly have availability. My medical info always seems to need to be re-entered. I was under the impression they had an EHR system, so not sure how they lose that information. I was given the run around for an infected cyst. Wasn't informed of a provider switch in the middle of my trying a new antidepressant. Just all around, not my favorite doctor's office. We are going to switch though I'm afraid we'll have problems switching medical records as well.
March 2023
This has got to be the worst Dr’s office around Pottstown and Stowe. Called 3x needing medication for my husband and they kept telling me it’s being processed! WTH. They just blew us off. I’m reporting them to the Ethics Board! I would give them a -10 if I could.
September 2022
I've been a patient here for 12 years. I wasent sick for over 3 years and they canceled me without ever notifying me. I just got very sick and go to make an appointment and they said I need to go through a new patient appointment again and the next appointment is not until a month from now even though they have my medical records still and nothing has changed. Front desk people specifically Ashley was rude and was smiling at me when I was telling her my issue, not a nice smile a condescending smile. Rudely said I can call corporate. The Urgent care down the road is more professional than this place. So disappointed in Stowe medical.
2 days waiting for prescriptions for both my husband and I. They hardly have availability. My medical info always seems to need to be re-entered. I was under the impression they had an EHR system, so not sure how they lose that information. I was given the run around for an infected cyst. Wasn't informed of a provider switch in the middle of my trying a new antidepressant. Just all around, not my favorite doctor's office. We are going to switch though I'm afraid we'll have problems switching medical records as well.
This has got to be the worst Dr’s office around Pottstown and Stowe. Called 3x needing medication for my husband and they kept telling me it’s being processed! WTH. They just blew us off. I’m reporting them to the Ethics Board! I would give them a -10 if I could.
I've been a patient here for 12 years. I wasent sick for over 3 years and they canceled me without ever notifying me. I just got very sick and go to make an appointment and they said I need to go through a new patient appointment again and the next appointment is not until a month from now even though they have my medical records still and nothing has changed. Front desk people specifically Ashley was rude and was smiling at me when I was telling her my issue, not a nice smile a condescending smile. Rudely said I can call corporate. The Urgent care down the road is more professional than this place. So disappointed in Stowe medical.