“We bought a Speed Queen washer elsewhere-shopping local and supposedly the "best" washer that would last 25 years. The washer died [4 years old] and the place we bought it from was horrible for 3 weeks-not making an appt, just randomly stopping by, no troubleshooting, not opening a warranty ticket with Speed Queen. I then called Mike's as they are a certified repair place for Speed Queen. An appointment was made, Keith was on time. He did some troubleshooting, said what he thought was wrong and was going to order the parts and come back the following week. Another on time appointment and replacement of parts. Washer has never worked this good-from day one! The only frustration was that I had to do the leg work of calling Speed Queen to get the warranty details. Keith is knowledgeable, respectful, courteous and on time. And he knows what the heck he is doing.“
Laundry Services
“We bought a Speed Queen washer elsewhere-shopping local and supposedly the "best" washer that would last 25 years. The washer died [4 years old] and the place we bought it from was horrible for 3 weeks-not making an appt, just randomly stopping by, no troubleshooting, not opening a warranty ticket with Speed Queen. I then called Mike's as they are a certified repair place for Speed Queen. An appointment was made, Keith was on time. He did some troubleshooting, said what he thought was wrong and was going to order the parts and come back the following week. Another on time appointment and replacement of parts. Washer has never worked this good-from day one! The only frustration was that I had to do the leg work of calling Speed Queen to get the warranty details. Keith is knowledgeable, respectful, courteous and on time. And he knows what the heck he is doing.“