Craft-Bilt Manufacturing Company

Dec 2022

love my awning.need end cap for valance. called customer service three times . waiting for call back. no local dealers in my area . worst part i live 30 minutes from factory but they wont sell me part.wish i could get some help ! Problem solved! customer service went above and beyond to help me . rep. very pleasant and helpfull. thanks again.

Jun 2022

The aluminum decking came wrapped 2 to a package to protect the finish. The packaging also made the load stick together during transport which was much appreciated.The interlocking feature works very efficiently to align each piece during assembly and this feature and the integrated rain channel beneath pretty much provide for a leak proof deck.Attaching to joists was a two step process, drilling the holes and then driving the screw. An indented line in the flange showed where the hole should be drilled and prevented the drill bit from wandering.Surface ridges provide traction, prevent slipping but are not noticable to bare feet. The decking stays cool even in direct...read full review

May 2022

We've had a Manor Cassett Awning Installed on our home Caparro Awning Company in 2014. It has been flawless.Recently we decided to have it removed in order to have a screened in porch installed.The awning will get a second life at our son's home.However, the contractor that removed it lost several small parts, plus we need some assistance identifying several on the removed parts.I met with David & Todd at Craft-Bilt, the awning manufacture for clarification. They could not have been more helpful. they had the required parts and also shared the installation details.I would highly recommend this company.