We had a desperate situation where we had no hot water and another company would not call us back. Comfort Specialists got someone out to the house within 24 hours to determine what was needed to fix the problem. They were open about what options we had and scheduled the install day much more quickly than I expected. Everyone I interacted with was polite, honest, and communicated well. I will definitely continue using Comfort Specialists.
July 2024
The tech support crew are very prompt and polite. I feel our air conditioners are working efficiently because they are the experts and they check all the components both inside and out.
July 2024
June 22nd in the middle of a heat wave my AC stopped working. I called the original installation company but did not hear back. In the meantime, it’s over 80 degrees in my house. I had never called Comfort Specialists but after reading their information and reviews I called. It was Saturday night and I was wondering if I would actually talk to a person and not an answering machine. I did! I spoke to the emergency answering service. They took my information and said the technician would call me. Within five minutes, Mark S. called me. He was very understanding, kind and professional. He asked me if I could wait until morning and I said sure. He had four calls yet to... read full review
We had a desperate situation where we had no hot water and another company would not call us back. Comfort Specialists got someone out to the house within 24 hours to determine what was needed to fix the problem. They were open about what options we had and scheduled the install day much more quickly than I expected. Everyone I interacted with was polite, honest, and communicated well. I will definitely continue using Comfort Specialists.
The tech support crew are very prompt and polite. I feel our air conditioners are working efficiently because they are the experts and they check all the components both inside and out.
June 22nd in the middle of a heat wave my AC stopped working. I called the original installation company but did not hear back. In the meantime, it’s over 80 degrees in my house. I had never called Comfort Specialists but after reading their information and reviews I called. It was Saturday night and I was wondering if I would actually talk to a person and not an answering machine. I did! I spoke to the emergency answering service. They took my information and said the technician would call me. Within five minutes, Mark S. called me. He was very understanding, kind and professional. He asked me if I could wait until morning and I said sure. He had four calls yet to... read full review