Flooring in Scranton

“Nick and Glenn did an outstanding job installing our hardwood floors. I highly recommend them!“

“Nice showroom and prompt, polite and meticulous service! I would definitely work with Ken and his team again!“

“We recently bought kitchen and bath tile here and have been in several times recently. The showroom is beautiful and there are tons of choices. We were helped by Lynn and Casey and they were great. Both gave us great ideas and were super efficient and friendly. We had to go one last time this past Monday to choose a small trim piece for the bathroom. For some reason we were helped by Meg this time. She suggested a color for the trim which wouldn’t work with the rest of our colors and when I told her that she literally threw the ring of samples across her desk and told me that’s all she had. She refused to help choose another or even to answer any questions. She was rude and nasty and when I said I wasn’t going to deal with her she insulted me. Then when I walked away she started laughing. We went to Lynn who told us to come back after her appointment. When we returned, Meg again started laughing when we walked by ignoring her. This person has zero customer service skills. I’m not sure if she was mad that we came without an appointment or what the reason was for her rudeness, but again, all we needed was a $15 trim piece. If she wasn’t so awful we would have been out the door in ten minutes. Definitely not how I expect to be treated by a sales person after spending thousands of dollars there. She should be fired.
If you go to Arley, ask for Lynn- she’s great.“