I've been going there for quite a few years! I LOVE it there! The staff is all wonderful! The optometrist took the time to explain things to me about my problems with my eyes... And the people helping with the fitting and picking out your glasses were AWESOME! Even tho they were busy they wanted u to be happy with what u picked out, and they told u the truth about what they looked like and how they fit, that's what I want! And I want to give a particular shout out to Moe who helped my friend pick out her 1st ever pair and she took the time to help her and explain things to her. It was much appreciated,and they are lucky to have employees like you that care!... read full review
December 2023
I wasn't rushed through the eye exam. The doctor does the testing not a tech. He answered my questions. The environment is active but in order. The staff was very friendly and polite, proficient . I was patiently assisted in finding the right glasses. I highly recommend Crystal vision center on Keyser avenue in Scranton.
December 2023
They were very nice, I have no complaints about the actual staff themselves.I purchased my daughter glasses and paid 120 out of pocket, they are her first real pair of plastic frames and the first ones broke, man said “idk how she did it” and it happens she’s almost five, kids are rough, but it was disappointing again after maybe two weeks the new pair of glasses (that I had to pay even more for, but the guy did give me a deal) broke the same way the others did.She was just taking them off and the arm came off. She didn’t specifically do anything to break them I saw them just fall apart.Would rather go somewhere else and get her a whole new pair of glasses hopefully... read full review
I've been going there for quite a few years! I LOVE it there! The staff is all wonderful! The optometrist took the time to explain things to me about my problems with my eyes... And the people helping with the fitting and picking out your glasses were AWESOME! Even tho they were busy they wanted u to be happy with what u picked out, and they told u the truth about what they looked like and how they fit, that's what I want! And I want to give a particular shout out to Moe who helped my friend pick out her 1st ever pair and she took the time to help her and explain things to her. It was much appreciated,and they are lucky to have employees like you that care!... read full review
I wasn't rushed through the eye exam. The doctor does the testing not a tech. He answered my questions. The environment is active but in order. The staff was very friendly and polite, proficient . I was patiently assisted in finding the right glasses. I highly recommend Crystal vision center on Keyser avenue in Scranton.
They were very nice, I have no complaints about the actual staff themselves.I purchased my daughter glasses and paid 120 out of pocket, they are her first real pair of plastic frames and the first ones broke, man said “idk how she did it” and it happens she’s almost five, kids are rough, but it was disappointing again after maybe two weeks the new pair of glasses (that I had to pay even more for, but the guy did give me a deal) broke the same way the others did.She was just taking them off and the arm came off. She didn’t specifically do anything to break them I saw them just fall apart.Would rather go somewhere else and get her a whole new pair of glasses hopefully... read full review