“First, the initial phone call was answered with the caring and professionalism that I wish was commonplace, but all too often is missing. I immediately knew I was in good hands. David G texted when he was on his way and from the moment he entered the house, his professionalism and caring was displayed. I had a clogged condensate pipe that caused moderate flooding in basement. Clearing the clog was easy, and he presented me with some fixes that would shut down the system if a clog happened in the future (These should have been done with the original installation but were not). I highly recommend Platinum and especially David G.“
“Al was a lifesaver! Had a section of radiant baseboard heating that I needed fixed, and Al was able to get out to me within 2 days, repaired the section of heating, ran water through, confirmed everything was ship shape, and he was back out all within an hour.
Extremely knowledgeable, taught me how to maintain my radiant baseboard heating, boiler, hot water feeds, and generally left me a more prepared and knowledgeable homeowner. I will absolutely be calling Al first in the future whenever I run into any problems, and I absolutely recommend and encourage anyone who needs quick, professional, and excellent service at a great price to do the same!“
“Avanti Plumbing picked up immediately (which a few other plumbers I called didn't do). They give free estimates. Was worried about having to keep checking the driveway because Avanti gave us a 4-hour arrival window when I booked yesterday, but they texted today to let me know when the plumber, Eric, was on his way. Eric was friendly and he seems very experienced and knowledgeable. He walked me through solutions and even gave preliminary costs for fixtures/parts, so we'd have an idea of what we're looking at spending. Would've preferred to get the auto "leave a review" prompt after the work was done lol, but overall so far, would recommend!“