I called and spoke with Brittany and she was super nice and quoted me $119 for a two bedroom one living room clean at the reserve at spring point apartments in temple PA. Then the dude gets there and walks through the apartment stating the size was a bit bigger than expected and said it’s actually $189 plus 11 tax bringing it to around $202. Don’t quote your client over the phone and not disclose that the quote could change when on site. Definitely would not recommend simply due to that quote change when on site. The gentleman who cleaned was knowledgeable but kept trying to upsell me which I understand but how are you gonna upsell when you already went and increased... read full review
February 2023
The positives are, scheduling and promptness. Unfortunately, the quality of cleaning was poor. Worse, was the charges! My coupon savings was obliterated when they charged us for rooms that don't exist in the hous and called the master. "big master" the entire house is 1,000 Sq feet!Services: Carpet steam cleaning
February 2022
I have used Thoroclean several times and I am always amazed at how clean they get the carpet. Having a tenant in the apartment the carpet was filthy. Now it looks brand new. Thank you guys for a fantastic job.Services: Drapes & curtain cleaning
I called and spoke with Brittany and she was super nice and quoted me $119 for a two bedroom one living room clean at the reserve at spring point apartments in temple PA. Then the dude gets there and walks through the apartment stating the size was a bit bigger than expected and said it’s actually $189 plus 11 tax bringing it to around $202. Don’t quote your client over the phone and not disclose that the quote could change when on site. Definitely would not recommend simply due to that quote change when on site. The gentleman who cleaned was knowledgeable but kept trying to upsell me which I understand but how are you gonna upsell when you already went and increased... read full review
The positives are, scheduling and promptness. Unfortunately, the quality of cleaning was poor. Worse, was the charges! My coupon savings was obliterated when they charged us for rooms that don't exist in the hous and called the master. "big master" the entire house is 1,000 Sq feet!Services: Carpet steam cleaning
I have used Thoroclean several times and I am always amazed at how clean they get the carpet. Having a tenant in the apartment the carpet was filthy. Now it looks brand new. Thank you guys for a fantastic job.Services: Drapes & curtain cleaning