About Ulta Beauty

Ulta Beauty is a popular beauty retailer offering a wide selection of products from over 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The store provides various services such as hair, skin, and makeup treatments, including hair conditioning and dyeing, brow waxing, and lash extensions. Customers often praise the staff for their kindness, helpfulness, and expertise, with some mentioning staff members like Gloria and Maria for their professional and attentive assistance. Many visitors appreciate the well-organized and well-stocked store, and the friendly employees who take the time to support and recommend products. However, some have experienced issues with customer service, noting that staff sometimes struggle with listening to needs or collecting personal information. Overall, the store is known for its welcoming atmosphere and quality service.

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Reviews for Ulta Beauty

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Apr 2026
Please Ulta, have more cashiers available, and not have cashiers answering beauty questions, selling credit cards, etc, unless there's enough cashiers to accommodate the customers in line. When I was in the store yesterday, there was a very chatty cashier with black hair, and while it's good to engage with your customers, it shouldn't be done in the checkout line, where customers just want to purchase their items and leave the store. My suggestion is to have someone separate from the check out line to answer beauty questions, etc, and either have self checkout available, or have enough cashiers to accommodate chatty customers/cashiers. Thank you 😀
Dec 2025
I come to Ulta frequently, for my makeup, hair products, perfume. I must say today a young lady Fiona helped me with Lancome products. I most often use Lancôme, but she surely impressed me with her knowledge of the products and their ingredients. I was quite satisfied with my purchase and her suggestions.
Oct 2025
This place is good at returning items but way too much talking at the register when you have a line almost to the back of the store. Seems plenty people walking around but no help with the register. I prefer Nordstrom any day for my cosmetics the sales people wait on you ring you up and your go. At Ultra the cashier talking 5-10 minutes with each customer I hate to go because of the slow check out and this happens at all of their locations it’s like a meet and greet instead of a store where you can buy what you need and Leave I’m so thankful for Nordstroms