Kentrel Inc.

Oct 2024

Extremely unhappy. My water company contracted Kentrel to replace water meters. My appointment was between 8-12. The tech showed up at about 1:00. The installation should have only taken 30 minutes based on the letter we received from the water company. The tech was here for 90 minutes and had to call a second tech to come because he was not sure what to do.

When the tech left, he told my wife there was "a little water on the floor". What was left was spreading across my basement, under a workout mat and soaking a bunch of things we had there for storage. It looks like the tech did not have a bucket to catch any water in when he disconnected the old meter and just...read full review

Oct 2024

I am being harrassed by this company. I am going on 6 months of it and finally filed a formal complaint with the PA Utilities Commission about PAWC and Kentrell. My water meter has been changed on the last Monday of September by PAWC. I do not appreciate the caller to laugh in my face on the phone and tell me "I will put down that you refuse to change your meter" so that PAWC sends me a threatening letter to shut off my water. I will press legal charges againts Kentrell if you do not rectify this situation. You are fabricating information, and you have beligerent callers bullying loyal customers of PAWC. This needs to stop. PAWC changed my meter two weeks ago and you...read full review

Sep 2024

They schedule an appointment with a window from 12 - 4. After waiting four hours I called them.
They told me if I would like to reschedule. I just wasted the entire day waiting for them. What kind of company are they?